Frequently Asked Questions

What is Acadian Health?

Acadian Health brings medical professionals to the patient. Our specially trained clinical staff, through 24/7/365 consultation with physicians, is able to quickly and properly treat many non-emergent injuries or illnesses in the patient’s home. In addition to the convenience of in-home care, the patients and their insurance providers can potentially appreciate substantial cost savings over a typical emergency department visit.

Who are the Acadian Health providers that will provide my care?

Our services are provided by experienced clinical staff who have received additional specialized training in mobile healthcare. In addition, a physician is available to the clinical teams by phone or virtual visit for consultation.

What can Acadian Health treat?

Acadian Health can treat nearly every non-life-threatening medical condition that can be treated in an urgent care center or other healthcare facility. This includes a wide range of common to complex illnesses and injuries, such as urinary tract infections, respiratory infections, flu, dehydration and more.

As a provider, how do I receive a copy of Acadian Health’s visit information?

Because we are an extension of the provider, we remain in constant communication with you. Providers virtually attend home visits and make a recommendation on whether a patient can be managed at home or requires transport to the hospital. Our medical records are secure and electronic, and providers have access to our care delivery platform, which offers a longitudinal view of a patient’s journey.

Can you perform minor procedures like suturing (stitches)?

We do not perform suturing at this time.

Do you do imaging such as ultrasound and x-rays?

We do not provide imaging at this time.

Can you perform lab tests?

Yes, we perform Clinical Laboratory Improvement Amendments (CLIA)-waived lab tests for telehealth providers to appropriately diagnose your condition.

Can you test for the Flu, COVID-19, or Strep Throat?

Yes, we can test for the Flu, COVID-19, and Strep Throat.