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Acadian Ambulance Services Membership FAQ

What is the cost of a membership?

  • $84.00 for a standard membership (individual or family)
  • $69.00 for a person with traditional Medicare and a supplemental policy
    • Policy information must be provided to qualify for the discounted membership.
    • Medicare Advantage Plans (HMO/PPO) do not qualify for this discount.

What is the coverage period?

  • 09/01/2022 to 08/31/2023

When is the deadline to join?

  • Wednesday, October 12, 2022

Who can be covered under a family membership?

  • Applicant, spouse and eligible dependents
  • Common law couples or Domestic partners (together for at least 1 year) and eligible dependents
  • Eligible dependents are children up to 26 years of age

Can I purchase a membership after the campaign has ended?

Yes

  • Memberships can be purchased post membership campaign; however, we do not prorate and the effective date is the date the payment is received, through 08/31/2023.

Will the cost be prorated depending on when I sign up for membership?

No

  • Memberships are not prorated. The amount paid would not change and the coverage period would end on 08/31/2023.

Can I pay with a credit card?

Yes

Where do I send my application?

  • Membership Department
    PO Box 919285
    Dallas, TX 75391-9285

What is the membership phone number?

  • Toll-free: 1.800.256.5646
  • Local: 337.521.3401

Do I have to buy a membership if I have Medicaid?

  • Texas and Mississippi Medicaid recipients are not eligible to purchase a Membership.
  • Louisiana Medicaid recipients are eligible to purchase a Membership.

What are the benefits of a membership?

  • Save 30% – Receive discounts on billed ambulance charges.
  • VIP Phone Line – Enjoy exclusive access to specialized customer service and billing assistance.
  • Savings Network – Save on thousands of discounted products and services from local and national businesses. *
  • Free Security Setup – Security system startup fee waived (a $99 value) by Acadian Total Security. **
  • Acadian On Call Medical Alert Systems – Save 10% on monthly monitoring rates of select systems designed to get the help you need, as fast as possible.

** This service is provided by a third party vendor. Offers and services are subject to change without notice. Acadian Ambulance Service is not an agent of Abenity, provides no warranties related to the services provided by Abenity and hereby disclaims any liability with regard thereto.

** With new activation through Acadian Total Security. Call for details.

Member Service Center available 24/7