Acadian Health delivers on the last mile of healthcare by bridging the gap between patient and provider. We maintain a commitment to partners to provide timely patient-centered care and decrease unnecessary ED visits and hospital admissions 24/7/365.

Partners We Serve

Why Choose Acadian

Enhance your existing healthcare services with our mobile and in-home healthcare resources, bringing trained and highly skilled personnel directly to the patient wherever they are.

Acadian Health aligns with our partners to provide integrated value-based care. By working collaboratively with our partners to offer at-home care to their patients, we improve patient satisfaction, care coordination, and achieve quality patient health outcomes reducing total cost of care.

Working with Acadian Health eliminates or reduces:

Expensive ambulance rides

Time consuming and costly ED visits

Unnecessary and expensive inpatient hospital stays

Patient leakage

Total cost of care

What We Do

Acadian Health’s clinical team supports the payer’s value-based service agreements by improving patient engagement and access to care in the home. Together, we reduce risk within your population by providing higher acuity medical care in the home, helping to reduce unnecessary emergency department visits and hospitalizations, improving the patient experience, supporting the care plans of providers and reducing costs.

Acadian Health’s mobile community healthcare team offers quality, at-home healthcare services for clinical partners looking to drive down medical care costs while ensuring that patients receive the proper treatment at the best location, and a positive patient experience.

ACUTE CARE@HOME

Alternative care for non-traumatic hospitalizations for ‘sick but stable’ patients who would typically be transported by ambulance to an ED. Since its beginning, our at-home care has proven to save an average of $1,000 per visit. 

CLINIC@HOME

Hands-on visits for providers to extend their specialty practice into patients’ homes, offering business, after hours and weekend support. Includes follow-up care and education for recently discharged and high-risk patients.

HOSPITAL@HOME

Advanced at-home care is an alternative to inpatient hospital visits for general medical conditions. Supports round-the-clock comprehensive care that may include on-demand critical care, daily rounding, on-site advanced diagnostics, and more.

Our Method

Acadian Health is guided by population health and the total cost of care strategies, the IHI Triple Aim, and by Coleman’s Four Pillars method for post-discharge patient care and disease management.

The Healthcare Journey

Pre-Visit

  • Gather new patient information
  • Schedule appointment

During the Visit

  • Physical assessment, behavioral assessment, and risk profile
  • Review active symptoms
  • Reconcile prescription medication
  • Connect with telehealth provider as needed
  • Schedule follow-up appointments
  • Review post-discharge information/ education
  • Develop self-management plan

Post-Visit

  • Send/review lab results
  • Coordinate prescription medication refills
  • Set appointment reminders and schedule follow-up appointments for patient
  • Schedule PT/OT/other visits
  • Coordinate SDOH referrals
  • Send patient records to partner and communicate high-risk profile

How Our Partnership Works

Working with Acadian Health provides greater opportunity to engage members or patients in the convenient and lower cost home setting.

  • Like an EASY button for providers: Overcome transportation and mobility issues by simply pre-scheduling or requesting an on-demand At-Home Health visit.
  • Our trained personnel arrive fully stocked with medical kits for advanced diagnostics.
  • We act as your eyes, ears, and hands and coordinate with the patient’s provider to support a wellness/specialist visit or address complex conditions.
  • Virtual Visits and easy access to our records help providers capture encounter details, conduct Health Risk Assessments, fill in gaps in care to support HEDIS/NCQA requirements, and improve patient satisfaction scores.
  • Results are shared through our provider portal where encounter records can be easily viewed, downloaded, and uploaded to your system.

Seamless Records

Acadian Health utilizes HealthCall to maintain our electronic health records (EHR). Through the platform, we are able to improve clinical management, have a patient-centric approach, increase patient engagement and encourage healthier self-care behaviors, leading to higher quality outcomes. HealthCall has achieved HITECH compliance certification. Through HealthCall, we are able to customize records and reports exactly as we need, offering a longitudinal view, compared to the single-use electronic incident records used previously. The platform allows us to seamlessly and securely share with a patient’s provider.

Who We Work With

Acadian Health’s clinical team supports the payer’s value-based service agreements by improving patient engagement and access to care in the home. Together, we reduce risk within your population by providing higher acuity medical care in the home, helping to reduce unnecessary emergency department visits and hospitalizations, improving the patient experience, supporting the care plans of providers and reducing costs.

Large Payer

Hospital, Health System or ACO

Clinical Extender

Staff/Facility Optimizer

Home Health Agency

Hospice or Palliative Care Agency

Skilled Nursing Facility

Large Payer

Acadian Health’s clinical team supports the payer’s value-based service agreements by improving patient engagement and access to care in the home. Together, we reduce risk within your population by providing higher acuity medical care in the home, helping to reduce unnecessary emergency department visits and hospitalizations, improving the patient experience, supporting the care plans of providers and reducing costs.

  • Lower Cost – Acadian Health decreases the cost of care for at-risk populations and frequent users of emergency services for non-emergent conditions. Treatment in the patient’s home is a fraction of the cost for an emergency department visit.
  • Improve Outcomes – By providing the appropriate level of care at the right time and the right place, Acadian Health can improve the patient’s outcome by working closely with the patient’s primary care provider (PCP) or specialist before their condition deteriorates and requires hospitalization.
  • Improve Patient Satisfaction – Because we are able to treat patients in a timely fashion and in the convenience of their homes, the need for travel decreases and patient satisfaction increases.
  • Improve Provider Satisfaction – By providing PCPs or specialists with access to a team of on-demand reliable and skilled in-home clinicians, prompt clinical care can be administered to improve engagement and clinical outcomes.

Hospitals, Health Systems and ACOs

Acadian Health works with hospitals, health systems and accountable care organizations (ACOs) to design a program that delivers medical care to manage the patient’s health, improve clinical outcomes and provide significant cost savings to at-risk populations. We collaborate on protocols, processes and care coordination with your clinical team to optimize your operations and underlying economics, while enhancing quality and reducing risk. We integrate our mobile health resources with your clinical care for patients with chronic and acute conditions, including heart failure, COPD, asthma, urinary tract infections and more.

Acadian Health works directly with hospitals, health systems and ACOs to achieve savings in your value-based arrangements by:

  • Providing real time feedback to providers and care teams related to patient living conditions, diet, and other social determinants of risk
  • Significantly reducing medical costs in at-risk populations by optimizing the cost of care for patient’s medical needs
  • Ensuring effective communications with skilled in-home providers
  • More readily identifying and addressing the social determinants of health (SDOH)
  • Providing an alternative resource for your staff and patients outside of the physical walls of the health system
  • Supporting engagement and behavioral change patterns in your at-risk populations
  • Mitigating the risk of patients interacting with unestablished providers and facilities outside of the health system

Clinical Extenders

Acadian Health helps to provide a better overall patient experience and improved patient loyalty by:

  • Providing convenient access to care in the home setting
  • Supporting seniors who want to age in place and leverage remote monitoring when appropriate
  • Fostering an ongoing relationship between the patient and providers through an appropriate and comprehensive continuum of care
  • Leveraging our out-of-hospital experience and existing patient rapport to facilitate care and communication with the primary care team

Staff and Facility Optimization

Acadian Health allows hospitals, health systems and ACOs to optimize staffing and facility utilization by providing patients with a convenient alternative to spending an extended time under observation or in an inpatient setting. As a result, hospitals, health systems and ACOs can operate more efficiently and profitably while providing a better patient experience and improving outcomes.

  • Significantly improve performance in your bundled payment programs
  • Reduce readmissions by providing proactive and responsive higher acuity care in the home
  • Shorten medically unnecessary length of stay (LOS) by providing your physicians and staff with an option that allows them to confidently return a patient to their home setting
  • Optimize the utilization of inpatient services and capacity
  • Reduce unnecessary emergency department utilization by providing patients with a more attractive, lower cost alternative for non-life-threatening medical conditions
  • Utilize real time laboratory and assessment feedback to safely and appropriately manage patients remotely

Home Health

Acadian Health is an on-demand resource delivering medical care to help your staff treat patients and avoid unnecessary emergency department visits or hospitalizations. Our clinical team provides homebound patients with the care they need for acute medical conditions, without the hassle and expense of emergency department visits. We are also a resource during evening hours and weekends when access to care is otherwise limited.

Hospice and Palliative Care

Acadian Health works with hospice and palliative care agencies to deliver timely and appropriate care focusing on managing the patient’s symptoms. By working as a resource for the patient’s existing care team, we are able to help decrease unnecessary emergency department visits and decrease revocation rates while improving the patient’s experience.

Skilled Nursing Facilities

Acadian Health contracts directly with skilled nursing facilities to help decrease emergency department visits for patients with acute needs that could be safely managed in the facility. We can perform a number of interventions on site, resolving patient symptoms and preventing a trip to the emergency department, while keeping them safely in place.

Our Value to You

Acadian Health aligns with our partners to provide integrated value-based care. By working collaboratively with our partners to offer at-home care to their patients, we improve patient satisfaction, care coordination, and achieve quality patient health outcomes reducing total cost of care.